F.A.Q
- Your Prices Are Cheap!
- Do u accept Wholesale?
- Do u accep Dropship?
- What Payment type can I use?
- Is it safe to use my credit card over the internet?
- How much shipping will be charged and how can I track my parcel?
- How long does it take for delivery?
- What should I do if I never received the shipment?
- What should I do if the items were damaged upon receipt?
- How long does it take for my order to be processed?
- Can I return if I am not happy with my purchase?
- 1.Your Prices Are Cheap!
- How come your prices are so low ?
We are a 'Direct Factory Outlet' and all of our shoes are sourced from specialized factories experienced in the production of top quality Brand items. There is no handling fee. - 2.Do u accept Wholesale?
Yes,Of course.
Pls send inquiry to our wholesale email: yslshoessell@gmail.com
- 3.Do u accep Dropship?
Yes,We accept.
After your payment,we will ship the goods to the address you provide.- 4.What Payment type can I use?
We can accept all major credit card including Visa, Master .And We also accept paypal and western union.
- 5.Is it safe to use my credit card over the internet?
- Our customers are our number one priority. We go to great lengths to protect you and your personal information.we use a Secured Socket Layer (SSL) technology to ensure the security of your on-line purchase.
- 6.How much shipping will be charged and how can I track my parcel?
None,We will ship the parcel by Free by EMS.
You can track here (Tracking Links): http://www.ems.com.cn/qcgzOutQueryAction.do?reqCode=gotoSearchE
- 7.How long does it take for delivery?
Because all of our shoes are hand-made, it takes 3-4 days to process and ship.
After we ship it,We will email u the tracking number.
It usually takes 7-8 days for delivery.- 8.What should I do if I never received the shipment?
- The rule is simple if you did not receive the item in a month from when it was sent out, we will fully refund you payment.
- 9.What should I do if the items were damaged upon receipt?
If the items were damaged or defective upon receipt, please inform us immediately, our customer service representative will be ready to take care of your matter all the way.
- 10.How long does it take for my order to be processed?
- It only takes 4-12 hours to process your payment, an email confirmation with receipt will be sent to you once your order has been approved.
- 11.Can I return if I am not happy with my purchase?
Sure, we provide you 100% hassle free return policy, you may return the item with 5 days upon receipt.
Pls email us:luxuryzone20@gmail.com
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